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Field diagnostic bundle

Collect on the unit or a connected laptop. Do not include identity seeds or VPN peer lists in tickets unless the case is security-related and the channel is controlled.

# On device (Dropbear SSH). Replace SERVICE as needed.
date -u
cat /etc/kaonic/kaonic_machine
cat /etc/kaonic/kaonic_serial
uname -a
ip a
networkctl status
wifi_mode.sh status || /home/root/wifi_mode.sh status
systemctl --failed
systemctl status kaonic-commd kaonic-gateway kaonic-installer hostapd
journalctl -u kaonic-commd -u kaonic-gateway -u kaonic-installer --since "1 hour ago" --no-pager

Host-side:

  • kaonic-flash probe / OTP dump if the board will not boot
  • Photograph of BOOT SEL
  • Bundle name the unit was last programmed with

Attach: journal excerpt, ip a, machine/serial files, photograph.